Find Us
Our Melbourne office is in the central business district, accessible via tram routes 19, 57, and 59. Victoria Street entrance, main lobby reception.
We're here to answer your questions
Whether you're exploring your options or ready to start an application, we're available to help. Send us an email and we'll respond within one business day.
Level 8, 142 Victoria Street
Melbourne VIC 3000
Australia
We work with clients across Australia remotely. Office visits by appointment only.
Monday to Friday: 9:00 AM - 5:30 PM AEDT
Saturday: 10:00 AM - 2:00 PM AEDT
Sunday: Closed
Extended hours available by appointment for urgent matters.
No. We work with clients throughout Australia via video calls, email, and phone. Most consultations happen remotely, which saves you travel time and lets us work around your schedule.
Initial consultations are typically scheduled within 3-5 business days of your first contact. Urgent cases can sometimes be accommodated sooner.
Email us a brief description of your situation. We'll recommend the most appropriate service and explain why it fits your needs.
For services over $400, we can arrange split payments. Half due at consultation booking, remainder due before final submission. Contact us to discuss options.
No one can guarantee approval because final decisions rest with Services Australia or NDIA. We ensure your application is complete, accurate, and presents the strongest possible case based on your circumstances.
If you used our service and receive a rejection within 90 days, we provide appeal guidance at no extra charge. We review the decision and advise whether an appeal is worthwhile.
Our Melbourne office is in the central business district, accessible via tram routes 19, 57, and 59. Victoria Street entrance, main lobby reception.
If you're ready to select a service, you can complete the request form on our services page. We'll receive your information and reach out to schedule your consultation.
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